Quality Control
The heart of MinuteClinic’s quality control is our clinicians utiliziation of the Electronic Medical Records system. Guided by our proprietary software, our Electronic Medical Records system ensures that procedures are followed consistently. It guards against mistakes. And, it alerts practitioners when a patient should be referred elsewhere.
Proprietary Software
The Electronic Medical Records system uses sophisticated logic and dynamic processes to work like a “pre-flight checklist.” It allows clinicians to proceed logically through the medical exam, prompting them to go on when they have completed important checkpoints embedded into the system.
For example, the Electronic Medical Records system guides our clinicians as they take your medical history and provide a focused treatment approach. Your nurse practitioner or physician assistant will only issue you a prescription when medically appropriate. Based on your medical history, the practitioner utilizes the Electronic Medical Records system to check your prescription and ensure there are no drug interactions or drug allergies.
The Electronic Medical Records system’s proprietary software is based on established national clinical practice guidelines. By embedding these guidelines into the system, MinuteClinic ensures that the top-quality health care you receive from our practitioners is consistent with most current medical research and best practices.
Another advantage for patients is that our Electronic Medical Records system makes your up-to-date records available at any MinuteClinic location in the nationwide.
Continuous Improvement
Our proprietary Electronic Medical Records system includes an automated chart review process to ensure continuous improvement. This automated process submits a selection of patient medical charts for review by other practitioners, as well as by the board-certified physicians who serve as MinuteClinic’s medical directors.
Peer-to-peer review gives MinuteClinic nurse practitioners and physician assistants the chance to learn from and coach each other. By reviewing the care provided by another advanced practice health care professional, nurse practitioners or physician assistants can learn from their colleagues. They also can share with each other ways to improve the level of health care patients receive.
